SRM Bot stands for Service Request Management Bot. Its main feature is to analyze a chat conversation and creates a service management request from your it. Also with our AI integrations it analizes and decides if a service request is required or not.



  • To install the backend locally you need Docker desktop installed
  • Also a text editor to change some config files


  1. Clone the repo [https://github.com/Frank-Sheppard-Ltd/srm-bot]
  2. Edit the srv/config.yaml file
  3. Run sudo docker compose up -d to stand up your own backend server